Privacy Policy

1. Introduction

SkyDynamics ("Company", "we", "us", or "our") operates AeroBrain.ai ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, you may not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, phone number, company name, and job title
• Profile Information: Profile picture, preferences, and other profile data
• Operational Data: Flight data, crew information, maintenance records, and other operational data you input into the Service
• Payment Information: Billing address, payment method details (processed through secure third-party payment processors)
• Communication Data: Messages, feedback, support requests, and other communications you send to us

2.2 Automatically Collected Information

We automatically collect certain information when you use the Service:

• Usage Data: Pages visited, features used, time spent, clicks, and navigation patterns
• Device Information: IP address, browser type, operating system, device type, and device identifiers
• Log Data: Access times, error logs, and system performance data
• Cookies and Tracking Technologies: See our Cookie Policy for detailed information

2.3 Information from Third Parties

We may receive information about you from third-party services, including authentication providers (e.g., Google, Microsoft), analytics services, and business partners, in accordance with their privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information, including confirmations and invoices
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends to improve user experience
• Detect, prevent, and address technical issues, fraud, and security threats
• Personalize your experience and provide customized content and recommendations
• Send marketing communications (with your consent, where required by law)
• Comply with legal obligations and enforce our Terms of Service
• Facilitate business transfers, mergers, or acquisitions

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as cloud hosting, payment processing, analytics, email delivery, and customer support. These providers are contractually obligated to protect your information.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

4.4 With Your Consent

We may share your information with your explicit consent or at your direction.

5. Data Security

SkyDynamics employs industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and penetration testing
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately if you become aware of any unauthorized access.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining retention periods, we consider the nature of the data, the purposes for which we process it, legal requirements, and the potential risk of harm from unauthorized access or disclosure.

Upon account deletion, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, tax, or regulatory purposes, or for legitimate business interests such as fraud prevention.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You can request access to your personal information and receive a copy in a structured, machine-readable format.

7.2 Correction

You can update or correct your personal information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to legal and contractual restrictions.

7.4 Opt-Out

You can opt-out of marketing communications by using the unsubscribe link in emails or adjusting your communication preferences in your account settings.

7.5 Restriction and Objection

You can request that we restrict processing of your information or object to certain processing activities.

7.6 Cookie Preferences

You can manage cookie preferences through your browser settings. See our Cookie Policy for more information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure that your information receives an adequate level of protection, including through contractual agreements and compliance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you should discontinue use of the Service.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

SkyDynamics
Email: privacy@aerobrain.ai
Data Protection Officer: dpo@aerobrain.ai
Website: https://aerobrain.ai

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns.